Terms of Service

Last updated: 5 July 2026

1. Who we are

ciply.io is operated by CIPLYIO SRL (Romania). Paid orders are processed by our merchant of record, Paddle, which appears on your receipt and handles payment, applicable taxes, and refund payments.

2. The products and your access

ciply.io sells digital study materials: web-based practice exams and downloadable study documents (PDF). A purchase grants a personal, non-transferable license for 12 months of access from the date of purchase, including all content updates we publish for that product during the access period.

What happens when the 12 months end: access to the online practice player and to downloads ends. PDF documents you downloaded during your access period are yours to keep — we never take back a file you saved; only the online question bank and the ability to download again are time-limited. You can repurchase at any time to extend access.

Delivery is immediate on payment. By purchasing you expressly consent to immediate performance and acknowledge that, once you access the digital content, the statutory 14-day right of withdrawal no longer applies — see the Refund Policy for exactly what counts as access and when we do refund.

3. License and acceptable use

Your license is for your own, personal, non-commercial exam preparation. You may not share your account, redistribute, resell, publish, or upload the materials — including question content, explanations, and PDFs — to any other service or person. That's the whole list; normal studying, note-taking, and printing your own PDFs for yourself are all fine.

Content is individually watermarked. Every copy we deliver — the question bank served to your account and every PDF you download — embeds an identifier linked to the purchasing account. If purchased content appears where it shouldn't, we can trace which copy leaked, and we enforce against redistribution. We tell you this openly because it protects the honest majority: dump sites are the reason certification prep has a bad name, and traceability is how we keep our content off them.

4. What we are not

ciply.io is an independent study resource. We are not affiliated with, authorized, sponsored, or endorsed by Microsoft or any other certification vendor. Exam names and codes are trademarks of their respective owners. Our questions are original — we do not sell, use, or tolerate exam dumps. Using ciply.io does not guarantee that you will pass any exam.

5. Accounts

A free account is required to use the practice player. You are responsible for keeping your account credentials secure. You can delete your account at any time (see the Privacy Policy for what that removes).

6. Liability

The materials are provided "as is" for exam preparation. To the extent permitted by law, our liability is limited to the amount you paid for the product concerned. Nothing in these terms limits liability that cannot be limited by law or your statutory consumer rights.

7. Governing law

These terms are governed by the laws of Romania. EU consumers retain the protections of their country of residence.

Contact: support@ciply.io